Your Privacy Matters

Privacy Policy

Last Updated: January 2025

We are committed to protecting your personal information and your right to privacy

1. Introduction

Nurse & Doc Network ("we", "us", or "our") operates a healthcare staffing agency connecting healthcare professionals with healthcare providers across the UK. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide when registering with us, including:

  • Name, email address, phone number, and postal address
  • Professional qualifications and registration numbers (NMC/GMC)
  • Employment history and references
  • Right to work documentation
  • DBS certificates and compliance documents
  • Bank account details for payment processing
  • National Insurance number

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address, browser type, and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Process your registration and manage your account

Match you with suitable work opportunities

Conduct compliance and background checks

Process payments and manage payroll

Communicate about shifts and opportunities

Improve our services and website experience

Comply with legal obligations

Send marketing communications (with consent)

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

Healthcare Providers

We share relevant professional information with healthcare facilities where you'll be working to ensure safe and appropriate staffing.

Compliance Partners

We work with DBS checking services, professional registration verification services, and other compliance partners.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:

  • SSL encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Staff training on data protection
  • Password protection and access controls

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights:

Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data

Right to Object

Object to processing of your data

Right to Restriction

Restrict processing of your data

Right to Portability

Transfer your data to another service

To exercise any of these rights, please contact us at [email protected]

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

  • Active professional records: Duration of employment plus 6 years
  • Compliance documents: As required by CQC and NHS regulations (typically 7 years)
  • Financial records: 6 years after the end of the tax year
  • Marketing data: Until you withdraw consent or 2 years of inactivity

8. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Phone:

Call Us

Data Protection Officer:

Nurse & Doc Network
United Kingdom

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.